Refund policy

PURASPINTA™ Return & Refund Policy

At PURASPINTA™, we are committed to providing a premium shopping experience and products that meet the highest standards of quality.

If for any reason you are not completely satisfied with your purchase, we are here to help.

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the item must:

Be unused and in its original condition
Be returned in its original packaging
Include all accessories, manuals, and promotional items received with the purchase
Be accompanied by proof of purchase

Items returned without prior approval may not be accepted.

For hygiene, safety, and quality assurance reasons, the following items cannot be returned:

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

Our team will review the request and arrange a replacement or refund where applicable.

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed to the original payment method within 7–14 business days.

Processing times may vary depending on your bank or payment provider.

We currently offer exchanges for defective or damaged products only.

If you require assistance, please contact our customer care team.

Customers are responsible for return shipping costs unless:

In these cases, PURASPINTA™ will cover the return shipping costs.

Orders may be cancelled before shipment.

Once an order has been processed or dispatched, cancellation requests may not be possible.

For return or refund assistance, please contact:

Our customer care team is committed to providing a prompt and personalized response.

PURASPINTA™

Pure Momentum , Stronger Insieme .