Shipping policy

PURASPINTA™ Shipping Policy

At PURASPINTA™, we are committed to delivering your order with care, efficiency, and transparency. This Shipping Policy outlines how orders are processed, shipped, and delivered within the United Arab Emirates.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.
  • During peak periods, promotional events, or holidays, processing times may be slightly extended.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Destinations

We currently ship exclusively within:

  • United Arab Emirates (UAE)

At this time, we do not offer shipping to GCC countries or international destinations.

Estimated Delivery Times

United Arab Emirates (UAE)

  • Standard Delivery: 2–5 business days

Delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

Shipping Fees

We offer:

  • Free Shipping on orders over AED 200
  • AED 0.00 Standard Shipping on orders below AED 200

Any applicable shipping fees will be displayed before completing your purchase.

From time to time, PURASPINTA™ may offer additional shipping promotions on qualifying orders.

Order Tracking

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.

Customers can use the tracking details to monitor the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

PURASPINTA™ is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our Customer Care Team.

We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of receiving your package.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the damaged product
  • Photos of the external packaging

We will review your claim and determine the appropriate solution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: info@puraspinta.com
Website: https://www.puraspinta.com

We are dedicated to providing a smooth and reliable delivery experience for every PURASPINTA™ customer.

PURASPINTA™
Pure Momentum , Stronger Insieme .